Summary

Reworked legacy AWS Step Functions toward Decision Orchestration processes and designed AI-driven customer segmentation workflows to proactively identify delinquent customers and enable targeted collections and recovery strategies.

Highlights

  • Modernized orchestration with Decision Orchestrator and serverless workflows.
  • Designed AI-assisted segmentation to prioritize high-impact recoveries.
  • Automated certificate renewal and deployments for Kafka services to reduce production risk.

Technologies: AWS, Step Functions, Kafka, Python, Java, Decision Orchestrator

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